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Online Payments
View available bills to be paid online.
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Report a Concern
Notify us about a general concern, comment, or compliment.
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Message the Mayor or Board of Control
Message the Mayor or Board of Control
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Report a Power Outage
1. Report your outage. Customers should call 1-888-LIGHTS (1-888-544-4877) 2. Stay safe: Touching a power line can cause serious injury or death. You can't tell by looking whether a line is "live" or "hot" or not. Even if a downed line isn't actively sparking, always assume it is carrying electricity. 3. Stay informed: Visit our 24/7 Power Center for updates For additional information and tips, please visit our website: https://www.firstenergycorp.com/outages_help/Report_Power_Outages.html